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Usual Associated Staff
Midwife liaison, (01634) 825114
District Nurses, 0300 1234 450
Health Visitor 0300 123 4014
Community Mental Health Team, (01795) 418300, ext. 2022
Out of Hours
MedOCC, dial 111 (18.30 to 08.00, weekends and bank holidays)
NHS 111, dial 111 (Links on NHS choices website)
Nurse Walk In Centre; Memorial Hospital, Bell Road
Free alternative GP services: Sheppey Health Care. 01795 - 879199 (open 8-8; 7/7 in Sheppey Community Hospital, Plover Road Minster). Note you may only get a rudimentary service if you live outside Sheppey isle.
Complaints and suggestions
These are usually addressed through our in-house procedure or via NHS Kent and Medway. If you are not happy with the outcome of your complaint after the local process you can ask the Ombudsman for a review.
You can also contact the GMC or NMC, or take legal advice at any time. SEAP and NHS Advocacy might be of assistance.
the LMC.
Telephone numbers
Medway Hospital (01634) 830000
Kent & Canterbury Hospital (01227) 766877
Sittingbourne Memorial Hosp (01795) 418300
Sheppey Community Hosp (01795) 879100
NHS England Wharf House, Medway Wharf Road, Tonbridge, Kent, TN9 1RE, 01732 375200
Confidentiality
Information about you is held in the surgery on paper records and a CD. The computer records are accessed through the internet. Your records are the property of the state. The surgery is obliged to grant access to the state (the NHS and its agents). Please contact the Practice Manager if you have any concerns about your data.
the doctor and health visitor.
Maternity
Please ask for an antenatal appointment if you are pregnant. You can book with the midwife (01795) 879100 x 5223 or online (www.medway.nhs.uk, your NHS number is on your repeat slip, or log in).
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